Your Chromebook is now connected to the
board and docking station.
You'll notice that the device will be charging, the WiFi icon will be replaced by a wired icon (shown below) and the external keyboard and mouse will be usable. The audio from your Chromebook will automatically play through the Clevertouch speakers.
Troubleshooting
Once connected, you may find that the Chromebook is not duplicating the content on your screen. To switch between Duplicate and Extend mode, use the below shortcuts. Note: Make sure to press Ctrl first.
ASUS CB3401
ASUS C204M
If you find you have any issues with signal to the Clevertouch screen or the dock (i.e. the device isn't charging), simply disconnect the USB-C cable from your Chromebook, wait a second and then and reconnect it.
In classrooms that have visualisers permanently the visualiser will remain plugged into the docking station as shown below. If you are bringing a visualiser to a classroom then plug it into the front of the docking station as shown.
The Ipevo visualiser app can be found in exactly the same place as on the desktops (shown below) Link: https://apps.ipevo.com/pwa/visualizer.app/
If you want to make the visualiser image full screen then you can toggle this on and off using the button on your chromebook shown below.
See below diagram showing what to expect to be plugged into the docking stations. If any of these are missing, it is likely causing the issues you are experiencing (i.e. no network connectivity, no touchscreen on the board)
In all rooms (apart from Rm54, as this has two boards) - the below diagram shows all the connections required into the board.
If one of these is not connected, then you will likely not have signal/touchscreen functionality.
Please contact the helpdesk at itsupport@cherwellschool.org - or alternatively pop round to either IT office and we can provide a temporary loan device. Please note that quantities of available loan devices are not substantial and we cannot guarantee that a device will be available.
In turn, please ensure you bring your Chromebook to lessons!
If you have any further queries please do contact the IT Helpdesk using the below email;
itsupport@cherwellschool.org